Two promises,
zero fine print.
Most pool guarantees turn into a maze of branded-product lock-ins, biweekly in-store testing, and $200 spend caps. Ours are two sentences each, written into the agreement, and if we miss either one we make it right.
30-Day Algae Guarantee.
If we hand your pool back clear and the algae comes back inside thirty days, we re-treat it on our dime.
- •No required branded products
- •No biweekly in-store testing requirement
- •No spend cap
- •No proof-of-purchase needed
- •Don't drain the pool between our visits
- •Keep the pump on its standard schedule
- •Tell us if a storm or equipment failure caused it
2-Hour Response Promise.
Quote requests get a real human reply inside two business hours, Monday through Saturday. If we don't, your next weekly service is on us.
Phone
Direct line's staffed during business hours, and any voicemail gets a callback inside two hours.
Online quote
Form submissions land in dispatch the moment you hit send, with the quote back by SMS inside two hours.
Text and email
Texts move faster than email, and photos help, since they let us quote off a real picture instead of a description.
Want the guarantees in writing? Start the quote.
Both promises go into every Utah Pools customer agreement, no upcharge, no tier requirement, no asterisk you'll find in month two.